FAQs.
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Contact
If you have any questions, or just want to say hi, please reach out via the Contact form on our website or email us directly at info@lyvropublishing.com.
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Formats
Our books are available in hardcover and eBook formats. Depending on the format you choose, you may be directed to an external retailer to complete your purchase.
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News + Promotions
Stay in the loop! Sign up for our mailing list or follow us on social media to get the latest on new releases, special promotions, and exciting updates.
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Payment Methods
Accepted payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal -
Security
Your security matters to us. All transactions on our site are securely processed through Squarespace, using trusted, encrypted payment systems to keep your information safe.
If you purchase through another retailer, you can rest assured they also prioritize secure and safe transactions on their platforms.
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Returns + Exchanges
We accept returns only for damaged items purchased directly from Lyvro’s website. If your product arrives damaged, please contact us within 14 days with your order details and photos so we can assist you.
Note: If you ordered through another retailer, please refer to their return policy for returns or exchanges.
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Order Support
If you purchased through our site and have any issues with your order - whether it’s a question, a missing item, or something else - please don’t hesitate to contact us.
For orders placed through other retailers, please reach out to their customer support teams directly, as they are best equipped to assist you.
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Orders + Shipping
Domestic Shipping (U.S. Orders)
We offer direct shipping to U.S. customers via USPS. Shipping times and costs vary based on your location.
Our primary U.S. shipping option:
Media Mail: Estimated delivery within 2–10 business daysInternational & Select Domestic Orders (via IngramSpark’s Share & Sell Program)
For customers outside the U.S., we partner with IngramSpark’s Share & Sell program. Your order will be printed and shipped through IngramSpark’s global network. Delivery times and shipping methods vary depending on your location.For specific shipping details, please refer to the retailer’s site during checkout.
Note: Buyers are responsible for any customs duties, taxes, or import fees that may apply.